Cookie Policy

Last updated: July 11, 2026

This Cookie Policy explains how Revivex Healthcare, Inc., doing business as Pacific Pain & Wellness Group ("PPWG," "we," "us," or "our"), uses cookies and similar technologies on https://pacificpaingroup.com and on public subdomains or online services that link to this Policy (collectively, the "Website").

This Policy should be read together with our Online Privacy Policy and Medical Information Privacy Practices.

1. What Are Cookies and Similar Technologies?

Cookies are small text files placed on a browser or device when a person visits a website. Cookies can help a website operate securely, remember preferences, understand how visitors use the website, and measure the performance of communications or advertising.

We may also use technologies that perform similar functions, including pixels, tags, scripts, local storage, software development kits, and server logs. In this Policy, we refer to these technologies collectively as "cookies."

2. How We Use Cookies

We use strictly necessary cookies to operate and secure the Website. We use non-essential cookies only in accordance with the privacy choices available through our consent-management tool.

Depending on the page visited and the choices made, cookies may process information such as:

  • IP address;
  • browser and device type;
  • operating system;
  • approximate location derived from an IP address;
  • pages viewed and links selected;
  • date and time of a visit;
  • referring website or campaign;
  • consent preferences; and
  • interactions with Website features.

We do not intend to use cookies or advertising technologies to collect medical records, diagnoses, symptoms, medications, insurance information, or information submitted through PPWG's secure patient intake or authenticated systems.

3. Categories of Cookies

Strictly Necessary Cookies

These cookies are required for the Website to operate securely and provide essential functionality. They may support security, network management, accessibility, session management, fraud prevention, and storage of privacy choices. Because these cookies are necessary to provide the Website, they cannot be disabled through our cookie-preference tool.

Functional Cookies

Functional cookies support optional Website features and interactive tools. If these cookies are declined, some optional functionality may be unavailable or may operate differently.

Analytics Cookies

Analytics cookies help us understand how visitors use the Website, identify technical problems, and improve Website performance. Where enabled, these cookies are disabled unless the visitor provides permission.

We may use Google Analytics or related Google measurement services on eligible public pages. PPWG restricts analytics on secure intake, authenticated patient systems, and pages or workflows designated as sensitive. We do not permit form-field content or patient information to be sent to Google Analytics.

Advertising and Campaign-Measurement Cookies

Advertising or campaign-measurement cookies may help us understand whether an advertising campaign resulted in a Website visit or other permitted aggregate interaction. Where enabled, these cookies are disabled unless the visitor provides permission.

PPWG does not use these cookies to create advertising audiences based on diagnoses, medical conditions, treatment interests, or information submitted through secure patient systems. We restrict advertising and campaign-measurement technologies on sensitive treatment pages and related intake or confirmation workflows.

4. Services That May Use Cookies

Subject to the visitor's choices and the page being visited, Website technologies may include:

  • CookieYes: Stores and manages cookie-consent preferences and related consent records.
  • Google Analytics: Provides permitted aggregate information about Website use on eligible public pages.
  • Google Ads: May provide limited campaign-measurement functionality on eligible public pages. PPWG does not permit Google Ads remarketing audiences based on sensitive treatment interests.
  • Aliigo Business Agent: Provides optional informational Website assistance. Aliigo is not intended for medical advice or for submitting private medical information. Any cookies or similar technologies used for optional agent functionality will be categorized and controlled according to their purpose.

The services actually active on a page may change as we update the Website. The current cookie declaration provided through our consent-management platform identifies cookies detected through our scanning and classification process.

5. Sensitive and Secure Online Services

PPWG applies heightened restrictions to secure intake, authenticated patient, document-upload, administrative, and similar systems that may process protected or sensitive information.

These systems are intended to use only technologies necessary for authentication, security, session management, form operation, and delivery of the requested service. PPWG does not intend to use advertising, remarketing, general session-replay, or non-essential analytics cookies within these secure systems.

A cookie-consent choice is not an authorization to disclose protected health information. Visitors should use PPWG's designated secure channels when submitting medical, insurance, identification, or treatment information.

6. Your Privacy Choices

When applicable, visitors can select:

  • Accept All to permit all available cookie categories;
  • Reject Non-Essential to permit only strictly necessary cookies; or
  • Customize to choose among available non-essential categories.

Visitors may change or withdraw their choices at any time by selecting Cookie Settings in the Website footer. Withdrawing consent does not affect processing that occurred before the preference was changed.

Browser settings can also be used to block or delete cookies. Blocking strictly necessary cookies through browser settings may prevent parts of the Website from functioning properly.

7. Global Privacy Control and Do-Not-Track Signals

Where required by applicable law, PPWG recognizes supported Global Privacy Control (GPC) signals as a request to opt out of the sale or sharing of personal information for cross-context behavioral advertising.

Because there is not currently a uniform legal or technical standard for all browser "Do Not Track" signals, the Website may not respond to every such signal. Visitors can use our Cookie Settings tool to communicate their preferences directly.

8. Third-Party Websites and Services

The Website may link to services operated by third parties, including patient portals, telehealth providers, secure questionnaire or document-upload systems, and other healthcare service providers. Those services operate under their own privacy and cookie practices. PPWG encourages visitors to review the notices presented by those providers.

9. Changes to This Cookie Policy

We may update this Cookie Policy when our technologies, practices, services, or legal obligations change. The "Last updated" date above identifies the most recent revision. Material changes may also be communicated through the Website or the consent-management tool.

10. Contact Us

Questions about this Cookie Policy or PPWG's Website privacy practices may be directed to:

Pacific Pain & Wellness Group
23150 Crenshaw Blvd., Suite 100
Torrance, CA 90505
Phone: 310-437-7399
Contact Pacific Pain & Wellness Group